Some residents, including those people who are self-isolating due to Coronavirus, can register for free, additional practical support from AW’s Priority Services.
Ways being on the Priority Services Register could help include: help with reading the water meter, a knock and wait service where AW will wait longer for the door to be answered when visiting, and a scheme to protect people from bogus callers and scams.
To find out more about Priority Services and to sign up call Anglian Water on: 0800 919 155 or visit http://www.anglianwater.co.uk/help-and-advice/extra-support/priority-services/.
Alongside Anglian Water, other water and energy providers also offer a Priority Service. If you think you may need extra help during an interruption to supply or a power cut due to being medically dependent on electricity, if you are elderly or disabled or have specific communication needs, contact your provider to find out how they can assist you.